Secure Support

Open secure support in the app

If a support question requires details from your tax return, an IRS notice or reject code, or other private financial information, use secure support in the TakoTax app. Share only what is needed to explain the issue.

For general product, how-to, or billing questions that do not require private tax details, use our contact options. Please do not send tax documents, Social Security numbers, or bank details by email.

Continue in the app

Open the in-app form to send your request. If you cannot access the app, email a brief description without private tax details to support@tako.tax.