FAQ
Frequently asked questions
Short answers to the questions most people should resolve before starting a return.
During normal preparation, documents, extracted values, saved projects, and generated forms are processed and stored locally on your device. Limited operational data such as IP addresses can still appear in standard infrastructure logs.
Read the privacy model →No. Built-in e-file is not available yet. The current flow lets you prepare, review your filled forms, and file separately using another method.
Filing availability →No account is needed for preparation today.
Your project is saved in this browser. Clearing site data can erase it; project-file backup and cross-device transfer are not available. Keep your source documents and download completed forms when available.
Save and recovery guide →You can correct supported fields or enter them manually. If required information falls outside TakoTax coverage, use another preparation method.
Manual entry guide →Coverage varies by input document, output form, and state. Check the coverage pages before relying on TakoTax for a specific return.
View supported forms →Preparation, review, and downloading covered forms are free today. Filing is separate.
Read pricing →No. TakoTax is software. It cannot advise whether a deduction applies, classify ambiguous income, or review your return for correctness.
Review the relevant inputs and filled forms first. For a product issue, confusing result, documentation gap, or privacy question, contact TakoTax with steps to reproduce. Use the secure support form if you need to share sensitive tax details; do not send tax documents or Social Security numbers by email.
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