Contact
Get in touch
TakoTax offers best-effort technical support. Use the right channel for your question.
Technical support
support@tako.taxApp does not load, form preview or final review fails, browser issues, bugs, feature requests, documentation confusion.
Privacy questions
privacy@tako.taxQuestions about what data TakoTax collects, how it is used, or how to exercise your rights.
Security and vulnerability reports
security@tako.taxSuspected vulnerabilities, security issues, or responsible disclosure.
See the vulnerability disclosure policy for guidelines.Do not send sensitive information by email
Use the email addresses above only when your message does not require private tax details. Please do not send:
- Social Security numbers or EINs
- Full tax returns or completed forms
- Tax documents (W-2s, 1099s, etc.)
- Bank account or routing numbers
- Other sensitive personal or financial information
TakoTax support cannot review your tax return for correctness or provide tax, legal, or financial advice.
Question about your return?
If your question requires details from your return or an IRS notice or reject code, use secure support in the app. Share only what is needed to explain the issue.
Go to secure support →